User Reviews

User Review Summary

based on (37) reviews

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Excellent

Music critics combined give BitDefender Antivirus a score of 4 out of 4

Very Good

Music critics combined give BitDefender Antivirus a score of 3 out of 4

Good

Music critics combined give BitDefender Antivirus a score of 2 out of 4

Fair

Music critics combined give BitDefender Antivirus a score of 1 out of 4

Poor

Music critics combined give BitDefender Antivirus a score of 0 out of 4

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DO NOT BUY THIS!!

This slowed my computer to a crawl, and since I had bought the 3 pack, I tried to install it on my wife's computer also. After two days of frustratingly trying, I gave up. Then after a week of my computer slowing down, blue screens, etc. I decided

by pkweis on May 14, 2009 09:36 AM MDT Springfield, Missouri

14 of 18 found this review helpful

Bitdefender has no email support

I purchased Bitdefender a little over a month ago - because it was supposedly rated Number 1 for antivirus protection for 2009. Over the past month I've had several questions and concerns and have used their email support. I've yet to

by dwilke333 on April 10, 2009 04:05 PM MDT Richmond, Texas

7 of 11 found this review helpful

Wish it would work the way it ought to

I bought Bit Defender last year, and it causes odd problems with my operating system. Sometimes it runs when it is supposed to (2 a.m.) and all is fine. Other times it runs 8 or 9 hours and often locks the computer. Still other times it runs and

by rdhinmn on April 15, 2009 03:32 PM MDT Northfield, Minnesota

6 of 10 found this review helpful

Awesome AV Product, Get This!

I feel like this software is getting a bad rap. I too had a few snafus getting it up and running but that was because I had 2 nasty viruses on my computer. Once I started Vista in safe mode and did the online scan and got rid of the creepy crawlies that

by Myss on April 21, 2009 10:55 AM MDT Seattle, Washington

5 of 7 found this review helpful

Auto update a real problem

Auto update is a real problem, specially if u are using a proxy server.

by Mesa823 on February 18, 2009 12:06 PM MST Grand Junction, Colorado

5 of 13 found this review helpful

bitdefender does no play well with others

1) bit defender does not play well with other applications. defrag for one. 2) after uninstalling bitdefender, I could no longer re-install. 3) it seemed to get some false hits. other than that it was fair.

by bobz086 on February 19, 2009 11:20 AM MST Shelton, Washington

5 of 10 found this review helpful

chich this out gamer

this software is for gamer .that grate it so light and fast and the best this never eat your

by tallooup on February 10, 2009 09:20 AM MST

4 of 12 found this review helpful

Tested Bitdefender

I have tested bitdefender and the result was stunning. I never heard about bitdefender before. However, I will start using it immediately and recommend to others

by UofA09 on February 18, 2009 12:05 PM MST Phoenix, Arizona

4 of 15 found this review helpful

WARNING - BitDefender Antivirus 2010

The warning applies ONLY to BitDefender Antivirus 2010. I installed BitDefender Antivirus 2010 on my home desktop (WinXP Pro SP3). The installation and post-install reboot went OK. Upon returning to the desktop the BitDefender Antivirus 2010

by tecknomage on September 18, 2009 03:11 PM MDT San Diego, California

4 of 4 found this review helpful

Try bofore you buy

BDIS2009-Problems registering account, network and file activity did not work, couldn't add my computer to it's own network!....PC crashed unless i disabled BDIS2009. Customer support left a lot to be desired, no phone number only online help

by Rugstar on May 28, 2009 11:29 AM MDT

4 of 7 found this review helpful

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BitDefender Antivirus 2010

Manufacturer: SOFTWIN

Version: 2010

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Comments

Read all (10) comments »

by Udayan May 12, 2009 1:46 PM MDT

I bought BitDefender Antivirus '09; I uninstalled Norton (mistake!) and installed BitDefender. Immediately the computer slowed down...three days later, it is still slow, much slower than when I had Norton. I tried technical support but there is no information under "documents" relating to this problem. I would NOT reocommend this software.

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by jrsofsd April 13, 2009 4:00 PM MDT

I'm very disappointed with Bit Defender's support. Contacting them by phone is possible, but I had to wait until 2am. Their live chat option is better but by no means perfect - it sometimes forces you to send email instead of chatting. Their tech support personnel make promises they can't keep: "I'll have an answer for you within the hour". Well that was yesterday! The problem I'm having is their interaction with Windows Update. Bit Defender assumes that clean downloads of WU are viruses, and messages pop up hourly to that effect. It doesn't matter if I invoke WU from the Start Menu or through the Bit Defender interface. I've sent them everything they've asked for days ago, and no help. They need to improve their tech support, and fast. I'm about to ask for a refund...

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reply by jimcgilbert July 21, 2009 8:34 AM MDT

I agree the program is basically in Beta, I had contacted support 3 times and none of my problems were solved, they had me try things from there support after it took a week for them to even acknowledge that they received the email. 1 problem I had occurred after an update, I tried their solution on the web site which caused another problem so following the web site I tried that solution this forced me to wipe and put a fresh copy of Vista ultimate x64. the scary thing is that the program said everything was fine and going well but when you looked into the program it hadn't scanned in days even tho it was set to scan everyday. I was an idiot and bought the program so I to have over 300 days. Buyer beware here you are in my opinion buying a product that is in beta. I uninstall the program and am now in the process of evaluating others. took Support a week to get back to me to try other things to get it to work, I had already uninstall and put another on.

reply by gekhua May 27, 2009 10:27 AM MDT

Yes, i fully agree BitDefender Antivirus 2009 is a pain in the neck. I bought the program based on this review but was fully and completely disappointed with the program. I am now looking for an alternative even though I still have 200 over days left. The problem is the program will just delete (despite you didn't set the option to delete) the files and many times it deleted the wrong files! At the end of the day, I have to source for an undelete program to painstakingly recover the deleted files! Wasted many hours on that. I will never buy another product from BitDefender.

by Clerk April 6, 2009 12:24 PM MDT

BitDefender Antivirus for Basic but good security! BitDefender protects you aginst the latest viruses and threats. I use Internet Security, but I think that AV is also good.

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by sruben March 31, 2009 2:28 PM MDT

After over 40 emails exchanged in a day (they refuse to talk with you) where I had to do the diagnostics, they failed to fix my virus problem and basically wasted my time. My computer guy came and fixed it and uninstalled bitdefender. I wonder if they work out of a garage. Avoid Avoid Avoid.

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by Randy February 23, 2009 11:37 AM MST

watch out when you call the 800 number it tells you to call a 900 for tech support which is a line that charges your phone for use. I wrote an e-mail to bitdefender and got a we are sorry bulk mailing. Randy

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by PMJL February 23, 2009 8:23 AM MST

Used Bitdefender for the last 6 months. Software was fast, low memory overhead and easily configurable. Bitdefender unfortunately could not defend my computer from a virus attack to the root system. It recognized the attack but was unable to stop the virus from damaging my Windows XP OS SP2. This happened to me twice and had to do a complete OS reinstallation. Presently using another antivirus program.

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by cariaga February 19, 2009 11:53 AM MST

your still the best just keep on going

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by Tonio78370 February 19, 2009 11:53 AM MST

I'm (or was) a very big fan of BitDefender and starting using it years ago. Since the 2009 version the honeymoon is over as it is a version that just doesn't work. I have it installed on Vista SP1 and XP SP3 computers but non of them work. Constant errors, endless scans. Even after several fresh installations, the errors keep coming. Unfortunately BitDefender Support doesn't react on mails I send them so for me 2009 is my last Bitdefender product...

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